REFUND & CANCELLATION POLICY
POLICIES/REFUND & CANCELLATION POLICY
REFUND & CANCELLATION POLICY
Eberths Enterprises LLC DBA EPoint Solution LLC
Website: https://epointsolution.com
At EPoint Solution LLC, we provide educational, digital, and consultative services related to business growth, productivity systems, AI solutions, and strategic development.
Please read this Refund & Cancellation Policy carefully before purchasing any service.
1. Right to Cancel – 3-Day Cooling-Off Period
You may request a cancellation and refund within three (3) days of signing an agreement or completing your purchase.
To submit a cancellation request, email:
support@epointsolution.com
Eligibility Requirements
To qualify for a refund under the 3-day cancellation period:
Your request must be submitted within 72 hours (3 days) of signing or purchase.
You must not have accessed, downloaded, or used any proprietary digital content.
You must not have scheduled or attended any coaching, consultation, or strategy session.
If all conditions are met, your refund request will be reviewed and processed accordingly.
2. Non-Refundable Services
After the 3-day cancellation period expires, all sales are final and non-refundable, including but not limited to:
Digital guidebooks, courses, downloads, or educational materials
Coaching, consulting, or strategy sessions (scheduled or completed)
Growth programs, workshops, or structured development plans
Memberships, portals, or proprietary content access
Once services have been accessed, delivered, or initiated, refunds will not be issued.
3. Exceptions & Company Discretion
Refunds may be considered at the company’s sole discretion in limited situations, including:
Services were clearly not delivered as described
A technical or administrative error occurred
Approved refunds:
May be subject to a reasonable administrative or processing fee
May take 5–10 business days to process
4. Cancellation of Scheduled Sessions
Strategy sessions may be cancelled or rescheduled with at least 24 hours’ notice.
Cancellations made within 24 hours of the scheduled session, or no-shows, are non-refundable.
Late arrivals may result in reduced session time without refund.
5. No Guarantees Disclaimer
Eberths Enterprises LLC DBA EPoint Solution LLC provides educational and strategic consulting services.
We do not guarantee:
Specific revenue results
Business growth metrics
Performance outcomes
Market results
Any guaranteed return on investment
Results vary based on implementation, effort, and market conditions.
Lack of desired results does not qualify for a refund.
6. How to Request a Refund or Cancellation
To submit a request, email:
support@epointsolution.com
Please include:
Full Name
Email used for purchase
Date of purchase or agreement
Service purchased
Reason for cancellation or refund request
7. Policy Updates
We reserve the right to update or modify this policy at any time.
Continued use of our website or services constitutes acceptance of any revised policy.
8. Contact Information
Eberths Enterprises LLC DBA EPoint Solution LLC
Email:
support@epointsolution.com
eberths@epointsolution.com
Phone: +1 689 219 3665
Address:
6663 Narcoossee RD
Suite 166
Orlando, FL 32822
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Accelerate your business growth with strategic systems, Professional growth, and structured execution frameworks. At Epoint Solution, we help entrepreneurs and businesses scale efficiently with clarity, confidence, and measurable results.